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Onboard in a day
We integrate with your existing calendar, phone system, and EHR/CRM in under 24 hours.
- Connect your scheduling software
- Train your dedicated VA on your workflows
- Go live with a monitored trial period
Services
Live answer for every inbound call.
Trained specialists pick up within three rings during your business hours so no opportunity falls through the cracks.
Book a Free ConsultationHow it works
A missed call is a missed booking. Our inbound phone specialists answer in your brand voice, handle scheduling requests in real time, and escalate urgent matters instantly.
- Answer within three rings during your coverage window
- Scheduling, rescheduling, and intake on the first call
- Warm transfer protocol for clinical or urgent calls
- Full call notes logged to your CRM or scheduling system
The process
Live in five days.
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We handle every booking touchpoint
From first ring to post-visit follow-up, your VA manages the full scheduling lifecycle.
- Answer inbound calls within 3 rings
- Send confirmation & reminder sequences
- Reschedule cancellations in real time
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You see results, not admin
Weekly reports surface booking rates, no-shows, and call volume so you stay in control without doing the work.
- Weekly performance dashboard
- Monthly strategy review call
- Instant replacement if you need a new VA
Related services
Everything your calendar needs.
Inbound Call Handling
Live-answer specialists pick up every call during your business hours so no opportunity falls through.
→Inbound Call HandlingAppointment Scheduling
We book, move, and cancel appointments directly in your calendar software. Zero double-bookings.
→Appointment SchedulingConfirmation & Reminder Calls
Automated + live confirmation sequences keep your schedule full and your no-show rate low.
→Confirmation & Reminder CallsNew Patient / Client Intake
Capture insurance details, intake forms, and preferences before the first visit.
→New Patient / Client Intake
What clients say
“Our front desk used to lose three or four calls a day during lunch and after 5pm. Within two weeks of switching, every ring was answered and our weekly new patient count jumped by roughly a third. The handoff into our PMS is clean, and the daily recap email is the first thing I read every morning.”
“Showings, calls, listing enquiries: the team handles all of it inside our CRM without missing a beat. I closed two extra deals last quarter that would have gone straight to voicemail before. For the price of a few hours of my own time, I get full coverage from 7am to 9pm.”
“Consultations are now booked on the same call instead of a callback the next day. Our intake VA captures conflict checks, matter type, and preferred contact method, then drops a fully formatted lead into Clio. We have cut intake-to-consult time from four days to under 24 hours.”
How do you handle overflow during peak hours?
We have surge capacity built in. Your calls are never sent to voicemail during your coverage window unless you specifically request it.
What hours can you cover?
We offer standard business-hour coverage and extended coverage including evenings and weekends. Coverage hours are set during onboarding.
Ready to start?
Live coverage this week.
A 30-minute call, free, no obligation.