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Onboard in a day
We integrate with your existing calendar, phone system, and EHR/CRM in under 24 hours.
- Connect your scheduling software
- Train your dedicated VA on your workflows
- Go live with a monitored trial period
Services
Confirmation and reminder sequences that keep no-shows low.
Automated and live confirmation sequences so your schedule stays full and clients arrive prepared.
Book a Free ConsultationHow it works
A confirmed appointment is worth more than a booked one. Our specialists send, track, and follow up on confirmation and reminder sequences that dramatically reduce no-shows.
- Multi-step confirmation sequences (call, text, email)
- Live reschedule offers for clients who cannot make it
- Pre-visit instructions and intake reminders
- No-show follow-up to rebook within 24 hours
The process
Live in five days.
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We handle every booking touchpoint
From first ring to post-visit follow-up, your VA manages the full scheduling lifecycle.
- Answer inbound calls within 3 rings
- Send confirmation & reminder sequences
- Reschedule cancellations in real time
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You see results, not admin
Weekly reports surface booking rates, no-shows, and call volume so you stay in control without doing the work.
- Weekly performance dashboard
- Monthly strategy review call
- Instant replacement if you need a new VA
Related services
Everything your calendar needs.
Inbound Call Handling
Live-answer specialists pick up every call during your business hours so no opportunity falls through.
→Inbound Call HandlingAppointment Scheduling
We book, move, and cancel appointments directly in your calendar software. Zero double-bookings.
→Appointment SchedulingConfirmation & Reminder Calls
Automated + live confirmation sequences keep your schedule full and your no-show rate low.
→Confirmation & Reminder CallsNew Patient / Client Intake
Capture insurance details, intake forms, and preferences before the first visit.
→New Patient / Client Intake
What clients say
“Our front desk used to lose three or four calls a day during lunch and after 5pm. Within two weeks of switching, every ring was answered and our weekly new patient count jumped by roughly a third. The handoff into our PMS is clean, and the daily recap email is the first thing I read every morning.”
“Showings, calls, listing enquiries: the team handles all of it inside our CRM without missing a beat. I closed two extra deals last quarter that would have gone straight to voicemail before. For the price of a few hours of my own time, I get full coverage from 7am to 9pm.”
“Consultations are now booked on the same call instead of a callback the next day. Our intake VA captures conflict checks, matter type, and preferred contact method, then drops a fully formatted lead into Clio. We have cut intake-to-consult time from four days to under 24 hours.”
What channels do your reminder sequences use?
We use phone calls, SMS, and email depending on client preference and your settings. You control which channels are active.
Can you send custom pre-visit instructions?
Yes. We include any instructions you provide, such as fasting requirements, parking directions, or intake form links, in the confirmation sequence.
Ready to start?
Live coverage this week.
A 30-minute call, free, no obligation.